Legal notice

 

Last updated: March 12, 2026

Company Information

Website name: True Cookware

Company name: JAM GLOBAL VENTURES LIMITED

Registered address:

Unit 2A, 17/F Glenealy Tower

No. 1 Glenealy, Central

Hong Kong

Company registration number: 79267211

Email: XXX

Phone: +31 (0)85 21 27 914

 

Website Information

Website URL: https://truecookware.com

Operator: True Cookware – JAM Global Ventures Limited

Terms & Conditions of Use

By accessing this website or purchasing from True Cookware, you agree to the following legal terms.

Intellectual Property

All content displayed on this website including text, images, graphics, logos, videos, product photography, and layout design is the intellectual property ofTrue Cookware or its licensors.

No content may be copied, reproduced, distributed, adapted, or reused without express written permission.

Product Information

We make every effort to ensure that product descriptions, availability, pricing, and specifications are accurate and up to date.

However, we do not guarantee the completeness, accuracy, or reliability of any information displayed on this website.

Typographical errors, pricing mistakes, or other inaccuracies may occur.

We reserve the right to correct any errors or update information at any time without prior notice.

Privacy & Data Protection

Your privacy is important to us.

Please refer to our Privacy Policy for full details on how we collect, use, store, and protect your personal data in accordance with applicable international data protection laws.

Limitation of Liability

True Cookware is not liable for any direct, indirect, incidental, or consequential damages arising from:

  • the use or inability to use the website,
  • delays or interruptions in service,
  • reliance on any content or product information, or
  • issues related to purchased products, except where such liability cannot be excluded under applicable law.

Governing Law

These legal terms are governed by the laws of Hong Kong.

Any disputes shall fall under the exclusive jurisdiction of the courts of Hong Kong.

Dispute Resolution

In case of a dispute regarding website use, order issues, or product purchases, both parties agree to:

  1. Attempt to resolve the matter amicably through direct communication.
  2. If unresolved, disputes may be submitted to mediation or arbitration under the rules of the Hong Kong Chamber of Commerce.

Contact Information

For legal matters, questions, or concerns, you may contact us at:

Email: XXX

Phone: XXX

Address: True Cookware– JAM Global Ventures Limited

Unit 2A, 17/F Glenealy Tower

No. 1 Glenealy

Central, Hong Kong

Customer support is available Monday to Friday, 09:00–17:00 GMT. We aim to respond within 24 hours.